Challenged by the wealth of information created on a daily basis across the enterprise, there has never been a time of greater demand for consistent document management services available to every participant of a business process or consumer of information.

Fueled by maturing IT architectures including new inter/intranet based document access infrastructures, the document landscape has become rich in content, globally distributed, and a high value asset to the business.

Managing and accessing the distributed document environment demands an infrastructure architecture that includes a common set of document management services that can be used to manage and access the distributed document environment to: (1) enable and support on-going business processes; (2) affect change within the corporation to improve competitive posture within a global business community; and (3) catalyze new initiatives to create new business opportunities and directions for the future.

At a time when more and more business-critical information is being stored in electronic form, document management systems provide organizations with the ability to organize and control this information. They allow users to assign properties to documents, making it easier to organize, store, and retrieve the documents they need.